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Common Questions
General questions about SiteForward's services that apply to every industry we support.
General
How do you manage my business brand and reputation?
How does SiteForward work with my existing website?
How long does it take to see results?
Getting Started & Onboarding
What's included in initial setup?
What's involved in onboarding to SiteForward?
How does onboarding work if I already have a website, Instagram, or Yelp account?
Pricing & Plans
How much does SiteForward cost?
Can I upgrade or downgrade my plan?
What if I need to cancel?
What services cost extra beyond the monthly subscription?
Do advertising costs come out of my subscription fee?
Business Directories & Online Presence
What are the primary business directories I need to be concerned with?
What is a managing agency for business directories?
How do you help manage my Google Business listing?
How do you help manage my Yelp business listing?
How do you help manage my Apple Business listing?
How do reviews on sites like Google and Yelp affect my business reputation?
What can I do about bad reviews of my business?
Someone else controls my business listing. What can I do?
Social Media
Which social media platforms should my business be on?
What does social media management include?
Technical & Support
Can I get a copy of my website files?
How do I update my website content?
What support options are available?